Refund Policy
We want you to be happy with Harbor. That’s why you can try all of it free first, and why refunds are simple.
Effective November 11, 2026
Try before you buy
Every feature is unlocked for 14 days after you first open Harbor, with no card needed. Please use the trial to make sure Harbor works well on your Mac and with your setup.
30-day money-back promise
If Harbor isn’t right for you, ask for a refund within 30 days of your purchase and we’ll refund the full price. You don’t need to give a reason, though we’d love to hear what we could do better.
How to ask
- Email support@harbordock.app from the address you bought with, or include your order number (it’s on your receipt from Lemon Squeezy).
- Say you’d like a refund. That’s it.
Refunds are issued by our merchant of record, Lemon Squeezy, to the payment method you used. Most appear within 5–10 business days, depending on your bank.
What happens to the license
When a purchase is refunded, its license key is cancelled and Harbor returns to its free, basic dock on every Mac that used it. Your layout and settings stay on your Mac.
After 30 days
We generally can’t refund purchases older than 30 days, but if something has gone wrong (for example Harbor stopped working after a macOS update and we can’t fix it), write to us and we’ll do our best.
Chargebacks
If there’s a problem with a charge, please contact us first; it’s faster for you. A chargeback cancels the license in the same way as a refund.
Your legal rights
This promise is in addition to any rights you have under the law where you live. In the EU and UK, digital content you start downloading right away may not be covered by the usual 14-day right of withdrawal; our 30-day promise applies anyway.